Carnival Needs To Step Up And Restore The Trust of Traveling Families

Eileen Ogintz
February 15, 2013
Carnival Needs To Step Up And Restore The Trust of Traveling Families
Carnival really needs to work hard in the days ahead to restore trust. That should start with a public explanation of how this happened and how it intends to prevent a recurrence. But instead, Carnival has so far offered only to refund passengers the cost of their cruise, is busing them home and initially offered them $500 each. That seems to fall short.
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